Terms and Conditions

VAT IS NOT PAYABLE ON FEES OR OTHER CHARGES

Payment
Fees must be paid in full 4 weeks before arrival.
A deposit of 25% (of full fees for the programme) is required on enrolment to secure bookings.
Payment must be made in Pounds Sterling (£), either by bank transfer, or in cash.
All bank charges must be paid by the student.

Courses
Each lesson is 45 minutes long. If a subject cannot be taught in a group we offer individual tuition of at least equal value.
Once a course has commenced, any lessons cancelled are non-refundable. Lessons can be postponed to another date during the course, with good reason, provided that at least 24 hours’ notice is given prior to the originally-scheduled lesson start time.

Enrolment
Enrolment is confirmed only when we have received all fees, completed application forms, and copies of passports.
Student may begin their programme on any Monday, except public holidays and during the Christmas closure period of two weeks.

Cancellation and Refund Policy
Please note that the refund and cancellation policy for groups is different, and each group has its own separate agreement.

A total refund (less registration fee, accommodation service fee, any expenses – eg. courier fee – and administration fee of £50) is payable when:
• A visa application has been rejected, an appeal has been made, and the two letters of rejection are shown.
• 30 days’ cancellation notice is given, before the course begins.
• Evidence is produced concerning death or serious illness involving the student or their immediate family.

If these are not submitted, or an application is refused due to a clearly avoidable student error, the above refund policy is void and any refunds offered are discretionary. Such refusals can put UK STUDENTS CONSULTANCY in serious jeopardy.

Students registered for programmes of more than one term in duration must give a term’s notice in writing if they do not wish to complete their programme, or pay one term’s fees.

A 50% refund is payable when 30 days cancellation notice is given, before the course begins.
A 25% refund is payable when 15 days cancellation notice is given, before the course begins.

No refund of deposit or fees paid is made to students who cancel courses with less than 3 working days (i.e. Monday to Friday) or after commencement, or to students who fail to arrive in Oxford after a Offer letter has been issued and a visa granted, even if notice is given.

These refund conditions refer to tuition, accommodation, and all other payments.
These also apply to cancellation or delay due to circumstances beyond our control, eg. cancelled flights, and you are advised to take out insurance against such events before travelling.

Medical and Travel Insurance
Students must obtain medical and travel insurance before starting their course.

Student Conduct
Student whose behaviour is unsatisfactory after warnings will be suspended or dismissed without refund, and the UKVI will be informed if needed.

Complaints
Complaints about any aspect of UK STUDENTS CONSULTANCY should be addressed directly to the Director.

By completing the application form you agree that these Terms and Conditions have been read and understood.